NHS Services

Dispensing prescriptions

We dispense NHS prescriptions (paper and electronic) and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to dispense all prescriptions promptly.

We can also dispense NHS repeat dispensing prescriptions. Ask us for more information about this service.

This pharmacy offers the Electronic Prescription Service, which allows you to choose or “nominate” a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you have nominated, this means:If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving you time. You may not have to wait as long at the pharmacy as your repeat prescriptions could be prepared before you arrive.

All medicines are dispensed in child resistant containers unless you ask us not to.

Please remember: keep all medicines out of the reach and sight of children.  Our staff can advise you on safe storage of medicines.

Unwanted medicines

Please return all unwanted medicines to the pharmacy where we will dispose of them safely.

Health advice and self-care

Our pharmacists and trained team are available to provide advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. We can direct you to other sources of advice and assistance if we cannot help you ourselves.

New Medicine Service

When you are prescribed a medicine to treat a long-term condition for the first time, the pharmacist will support you to use the medicine safely and to best effect.

Our pharmacist will talk to you approximately two weeks after you first receive the medicine to see how you are getting on with it and to discuss any problems you may have. A second follow-up will be a month after you first receive the medicine. The service is only available to people using certain medicines. Our pharmacist will give you details and offer this free NHS service, if this is available to you.

Flu Vaccination Service

Each year we provide an NHS flu vaccination service to people aged 18 years and older who are eligible to receive a free vaccination. Ask us for more information about eligibility for this service.

Patient records

We keep records of all your prescriptions dispensed by us as well as records of other services we provide to you. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have.

We comply with the Data Protection Act and the NHS code of confidentiality.  If you want to discuss the records we keep, please speak to a member of staff.

NHS Prescription Charges

The NHS Prescription Charge is £9.35 per item. If you regularly get just one item a month an NHS Pre-payment Certificate will save you money.

You can do this in the pharmacy where we will obtain a pre-payment certificate on your behalf, or you can buy online direct from the NHS

We provide the above NHS services on behalf of:

NHS England, PO Box 16738, Redditch, B97 9PT

england.contactus@nhs.net